"Richard and I want to thank you for all your work you put into selling our property. You did have a challenge or two, :-)
but you handled them well in a professional manner. We are very pleased with the folks that are the new owners of our property and we wish them the best. I know they will fix it up and make it attractive again.
I especially was pleased the way you communicated with us on every move. This did not happen on our last sale. It was very important to us to know what was going on.
FINALLY, as Richard and I were relaxing on our patio, he actually said he now has come to gripes with the fact he is not able to do the things like we use to do and I am not either nor do we have the passion to do them. Will we miss it? Of Course, but it will be a relief in many ways. WE STILL HAVE OUR BOATS, yea.
If we get a chance you will certainly be recommended by us to anyone needing your services."